Solutions // Small Business

AI Chatbot for Small Business

Your customers have questions at 9pm. Your office closes at 5. An AI chatbot that actually understands your business means you never miss another enquiry — without hiring another person.

67%
Enquiries Outside Hours
5min
Setup Time
24/7
Customer Support

The Problem with Traditional Chatbots

You've probably seen those clunky chatbots with scripted menus: "Press 1 for opening hours. Press 2 for pricing." Your customers hate them. They ask a real question, get a generic answer, and leave your site.

Small businesses don't need a decision tree. You need something that actually reads your website, understands your services, and answers like you would — even at 11pm on a Tuesday when a plumber's customer needs an emergency callout quote, or a salon client wants to book a last-minute appointment.

Every unanswered enquiry is money left on the table. An AI chatbot that knows your business means no more missed leads.

How It Works

EmbedAI is nothing like a traditional chatbot. Paste one line of code into your website. The AI reads your pages — your services, pricing, FAQs, opening hours — and starts answering customer questions accurately and instantly.

No scripting. No decision trees. No configuration files. If it's on your website, the AI knows it.

your-website.html
<script src="https://embedai.dev/embed/v1/chat.js"></script>

Real Scenarios, Real Businesses

Tradespeople

"Do you cover the SE15 area?" "What's your callout charge?" — questions that come in after hours. The AI answers from your service pages instantly.

Salons & Beauty

"Do you do balayage?" "What are your Saturday hours?" — your AI handles booking enquiries while you're with clients.

Accountants

"Do you handle VAT returns?" "What's your fee for self-assessment?" — the AI answers from your services page, no solicitor time needed.

Restaurants & Cafes

"Do you cater for dietary requirements?" "Can I book for 12 people?" — instant answers from your menu and booking pages.

The Cost of Not Having AI

Hire a Receptionist

£25,000+ per year. Only available during office hours. Can't handle 10 enquiries simultaneously.

EmbedAI Chatbot

From £79/month. Available 24/7. Handles unlimited simultaneous conversations. Learns your business automatically.

Do Nothing

Lost enquiries every evening and weekend. Customers go to competitors who respond faster. Revenue you'll never measure.

Works With Any Website

WordPress, Wix, Squarespace, Shopify, or a custom-built site — it doesn't matter. If your website has HTML (and all websites do), EmbedAI works on it. No plugins to install, no apps to configure. Copy, paste, done.

Frequently Asked Questions

Will the AI chatbot work with my website?

Yes. EmbedAI works with any website — WordPress, Wix, Squarespace, Shopify, or custom-built. You paste one line of code and it's live. No plugins, no technical setup required.

How much does it cost?

EmbedAI is free to start with 1,000 AI messages per month. The Pro plan is £79/month for 10,000 messages. Most small businesses find the free tier is enough to get started. See our pricing page for details.

What if I'm not technical?

That's exactly who EmbedAI is built for. If you can copy and paste, you can set this up. There's no coding, no configuration, and no AI knowledge required. We built it for business owners, not developers.

Can I control what the AI says?

Yes. The AI only answers based on your website content — it won't make things up or go off-topic. You can also set the tone, add specific instructions, and define what the AI should and shouldn't discuss.

What happens if the AI gets a question wrong?

The AI sticks to your website content, so wrong answers are rare. If someone asks about something not on your site, it will say so rather than guessing. You can also review conversation logs and refine the AI's responses over time.

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